Finde günstige Flüge nach Thailand

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Positiv: "Clean cabin and good service"
Negativ: "Not every body is doing extra miles to make customer happy"

Negativ: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"

Positiv: "Amazing crew, very nice and helpful."

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "The crew was friendly"
Negativ: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "The crew service is good. Not great, but still above average from other flagship carriers."
Negativ: "The seat (B787-10) is so cramp!!!"

Positiv: "I always like Singapore Airlines. They should continue to be the best."
Negativ: "Some flexibility to select food choices even if we book the flight in short notice."

Negativ: "NA"

Positiv: "Amazing services and foods"
Negativ: "The business class seat was great"

Negativ: "Nothing comment."

Negativ: "Flat beds on second flight"

Negativ: "Nothing"

Positiv: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Negativ: "For a premium economy service, it was really good."

Positiv: "Average flight"
Negativ: "Seats on this aircraft have very upright seats. Not very comfy"

Positiv: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Negativ: "Nothing Better than average flight"

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Positiv: "I like all"
Negativ: "Nothing"

Positiv: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Negativ: "A little more leg room."

Positiv: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Negativ: "The A380 was probably SQ's oldest one, which that was a newer plane."

Positiv: "Perfect!!!"

Positiv: "excellent - comfy plane, great service, excellent stuff."

Positiv: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."

Positiv: "Excellent crew, service and food"

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Negativ: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"

Positiv: "Ok"
Negativ: "Delayed"

Positiv: "Excellent attention to service and comfort."

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Negativ: "Delayed 2 hours behind schedule"

Negativ: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."

Negativ: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

Negativ: "I am a vegetarian and they served a chicken piece along with my main course."

Positiv: "The seat is good. Entertainment is good."
Negativ: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."

Positiv: "Great set up with two seats, window and aisle"

Positiv: "Loved the hot towel service"
Negativ: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"

Positiv: "United miles."
Negativ: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Positiv: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Negativ: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"

Negativ: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "Very nice airplane and pleasant crew"

Negativ: "Bigger seats the new ones are way to narrow"

Negativ: "Klm is the best, even on a 40min they served small breakfast."

Positiv: "Decent price for economy comfort seat, 4A."
Negativ: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Positiv: "KLM STAFF WERE VERY PROFESSIONAL"
Negativ: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Negativ: "Flight got cancelled"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Just as I expected. And I made my last connection easily."

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Very friendly crew and on time with no problems."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "General flight journey"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "The crew are amazing! Attentive and friendly."
Negativ: "The seats could have been bigger."

Positiv: "My seat"
Negativ: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Positiv: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Negativ: "Pay attention to passengers."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Crew was nice and friendly"
Negativ: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Positiv: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Negativ: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Negativ: "The flight was cancelled and had to be rerouted on United Airlines."

Positiv: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Negativ: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Negativ: "No reading light in my seat..."

Positiv: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Negativ: "Less legroom, storage space, bad food, few movie options."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Everything is alright"

Negativ: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Positiv: "Friendly hostesses"
Negativ: "Flight was delayed 3 hours"

Negativ: "Nothing special"

Negativ: "Still waiting to board after missing this connection had to be booked on another airline"

Positiv: "punctuality of boarding and flight time"
Negativ: "attitude of crew in business class: no sense of true hospitality"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Negativ: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Positiv: "Interior of the plane was clean. Smooth landing."
Negativ: "Pilot did not avoid turbulence"

Positiv: "Good services!"

Positiv: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Positiv: "Very friendly crew going out of way to assist in making trip comfortable"
Negativ: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Positiv: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Negativ: "Flight departing late."

Positiv: "Excellent very good"
Negativ: "Everting so good ex"

Positiv: "Inlandsflug ist noch ruppiger ..."

Positiv: "In der Kabine arbeiten noch verdiente Genossinen"
Negativ: "nun ja ..."

Negativ: "Das Essen war einfach zu fade. Der Rest war gut"

Positiv: "Freundlich, sauber, locker!"

Negativ: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Negativ: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Negativ: "The food"

Negativ: "Aeroflot hat mein Gepäck nicht mitgeliefert. Das gleiche ist auf dem Hinflug passiert. Heute werde ich mein Urlaub wie geplant fortsetzen müssen, ohne das Notwendige mitnehmen können. Das ganze kommt mir wie ein schlechter sehr böser Scherz vor. Ist aber wahr."

Negativ: "Besser wäre, wenn der ursprünglich gebuchte Flug stattgefunden hätte, dann hätte ich meine Urlaubsplane halten können und nicht stattdessen ein Tag früher als geplant abreisen. Darüber hinaus wurde mein Gepäck nicht mitgeliefert, also aktueller Status nobody knows alle hoffen dass der noch auftaucht"

Negativ: "War kein Aeroflot Flug, sondern "Rossiya" Airlines"

Positiv: "Neben mir hat niemand gesessen, darum hatte ich ein wenig mehr Beinfreiheit."
Negativ: "Schlechtes Essen, 3h Verspätung, null Entertainment. 4.5h in der Lift mit nichts als einem Heft auf russisch."

Positiv: "Customer service as usual very poor."
Negativ: "Sometimes smile at least and pay attention to passengers."

Positiv: "mehr als 1:30 stunde warte bei dem pass controll, habe ich meine flug verpasst!!!"
Negativ: "Besser organiseieren die massen, und schneller kontrolle machen. kann nicht sein dass pass kontroll geht so lang mehr als 1 und halb stunde"

Negativ: "The departure was slightly delayed. But the on-board experience was great."

Positiv: "Clean plane"
Negativ: "To have entertainment. Choice in food."

Positiv: "Personal freundlich"
Negativ: "Koffer auch nach 12 Stunden Aufhelthalt in BBK nicht angekommen"

Positiv: "Bordpersonal freundlich"
Negativ: "Koffer auch nach 12 Stunden Autfenthalt in BBK nicht angekommen"

Negativ: "Delayed landing. No courtesy for business passengers"

Positiv: "The crew was nice and the food was ok for such a short flight"
Negativ: "Had to change terminals which took forever, almost missed this flight because the previous one was delayed. They lost my luggage, which didn’t arrive till later at night"

Positiv: "Super pünktlich. Bording schnell. Temperatur sehr angenehm während des Fluges. Personal sehr aufmerksam. Speisen in Ordnung."
Negativ: "Leider keine deutsche Bordunterhaltung (wie zb Korean Air). Kein Bier und Wein damit man ein bisschen besser schlafen kann. Zu wenig Beinfreiheit auch für mittelgroße Leute."

Positiv: "Понравился вежливый персонал при посадке на рейс"
Negativ: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"

Positiv: "Service was Very Good"
Negativ: "Didn’t like the 6hr waiting at the port in Russian that it’s not a Comfortable terminal at Moscow"

Positiv: "all good"
Negativ: "luguages missed connexion"

Positiv: "impeccable, professionality and attention"
Negativ: "wifi"

Positiv: "Insgesamt gut, pünktlich, Komfort ok, es gab ein vollständiges Mittagessen"
Negativ: "Essen war ok, aber nicht mehr, leider keine Bordunterhaltung"

Positiv: "Comfortable . No surprises"

Positiv: "Flug war überpünktlich. Schnelle Gepaeckausgabe, gute Sitze. usb charger im sitz"

Positiv: "Flugpersonal war freundlich und effizient. Flug war pünktlich. Frühstück war lecker."
Negativ: "Flughafenpersonal in Kazan unfreundlich und nicht des Englischen mächtig."

Positiv: "Generous meals with great food choice. Professional crew. Excellent choice of entertainment to fill the sleepless night."
Negativ: "Unless I was doing something wrong, long-haul economy seats barely recline. Combine that with quite limited legroom, and an overnight flight can turn into a questionable experience."

Positiv: "I liked nothing.My Whats Up was not working since I did not have Russian Sim card...so not only I failed to call my family but to read news ..."
Negativ: "Poor organized Moscow airoport with such long lines where you have to go different floors and different sides and you have just 60 min....plus the bus that delivered us fron the plane smells horrible."

Positiv: "Pilot is very professional"
Negativ: "Crew service very bad and talking to the passengers very bad and service they don’t know"

Positiv: "Food was great! Flight attendants were pleasant, polite and professional."
Negativ: "After an uncomfortable (plane was very hot) 4-hour flight from Kemerovo to Moscow I decided to purchase an upgrade to business class for my second flight from Moscow to Washington but received a sharp no, stating that it’s impossible. No explanation of why, or what I should do next time Im interested to get an upgrade. After all it’s additional revenue for the company. I primarily use Aeroflot when travel and recently signed up for its bonus program. Hope I’ll get better service in the future."

Positiv: "Good overall design of interior and lighting system."
Negativ: "Horrible food. Seats not so comfortable for a 9-hour flight. Tight seat space (same as on low-cost air carriers). It was an overnight flight and the lights were turned off only between 2am and 4am."

Positiv: "Great level of service."
Negativ: "Can't think about anything"

Positiv: "Flug war iO !!"

Positiv: "I like the service of the crew. Because I was late to my second flight the Aeroflot provided hotel and food for me until my next flight. I really enjoy breakfast in the hotel."
Negativ: "What my flight was postponed for 5 hours later, and I need to change my tickets."

Negativ: "Not enough entertainment, no music or movies provided for a 5 hour flight"

Positiv: "Good flight, departing Moscow wasn't so bad even with the wintry conditions (JFK on the other hand...) Flight staff was friendly and well dressed, video worked, needs were met. Wasn't cold on the flight though I did sit by the window seat so the temperature was adjusted accordingly :) Overall, very pleased with Aeroflot. Would I do it again? Already have a trip booked in two months!"
Negativ: "Two go-rounds due to wind sheer in the airport environment."

Positiv: "Aeroflot is SUPER!"

Positiv: "Pünktlicher Flug. Guter Service an Board."

Positiv: "In time, nice stewardesses"

Negativ: "No alcohol served."

Positiv: "All good."
Negativ: "Only one counter open for check-in, so a bit slow."

Negativ: "Went to find my suitcase on the baggage carousel wide open with my prescriptions missing. I need these to control my nerve pain and I cannot get them until I go back to America in three weeks. I don't know what to do. They also didn't have my vegetarian order, so I ate bread for each meal."

Positiv: "nice food, great service"
Negativ: "boarding by bus and stairs; beverages could be colder; snack items selection for purchase could be bigger"

Positiv: "The fish menu"
Negativ: "Crew members are far from being polite."

Positiv: "There was two hours delay on my flight."

Positiv: "The soda watee"
Negativ: "Bitter staff, hideous food, bag never made the connection, seats cramped af, dirty planes..."

Negativ: "Gate changing every 15minuts was not good."

Positiv: "Nice friendly crew, good flight over all."
Negativ: "Seat very small and not comfortable"

Positiv: "Great crew, on time, could get a good nights sleep"

Positiv: "The seats were comfy and the pilots were skilled, food was average."
Negativ: "The handles in between the seats could've been better by being able to be completely raised."

Positiv: "Freundlicher, korrekter Service. Gute Information zum Stand der Reparatur und zu den Anschlussflügen in Helsinki. Effizientes Boarding. Beim Aussteigen, wurde uns noch mitgeteilt, dass unser Anschlussflug doch wartet."
Negativ: "Defekt am Fahrwerk musste untersucht und anschliessend repariert werden. Dies führte zu etwas mehr als einer Stunde Abgangsverspätung. Anschlussflug in Helsinki wurde zuerst als verpasst angezeigt."

Positiv: "At least the crew was friendly"
Negativ: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Positiv: "Crew was amazing, service was super attentive. Plane was new with plenty of space. P"
Negativ: "Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!"

Positiv: "Pünktlich, Freundlich, organisiert."
Negativ: "Kopfhörerbuchse leider defekt"

Positiv: "The fact that we were offered an additional round of water and the friendliness of the crew."

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "Pünktlich, kurzer Transit in HEL"

Negativ: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."

Positiv: "blueberry juice, service and friendliness"
Negativ: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"

Positiv: "reasonable leg room comfortable seat"
Negativ: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Positiv: "am Gate von Eco comfort auf Business upgegradet worden, was kann man da noch bekritteln ..."
Negativ: "Stewardess hat wohl das Gate-Upgrade mitbekommen, auf Hauptgang "vergessen", zwei Gin Tonics geordert, der zweitere bestand nur mehr aus Gin - im Unterschied zur äußerst charmanten, bemühten und zuvorkommenden Stewardess bei meinem Reisepartner im Nebengang"

Positiv: "schnelles Boarding, pünktlicher Start, Blueberry-Juice top"
Negativ: "gibt es auf so ner Kurzstrecke nichts zu meckern, sogar Duty-Free Verkauf - ist man auf der Kurzstrecke gar nicht mehr gewohnt"

Positiv: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Negativ: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Positiv: "Good selection of movies. Cool flight data display."
Negativ: "Seems colder than other flights I've had."

Positiv: "Food and entertainment is good"
Negativ: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"

Positiv: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Negativ: "Just long flight in general."

Positiv: "The flight and the crew was very nice, and the food was very good."
Negativ: "Some phone people were very nice, some were not."

Negativ: "So eingepfercht hab ich noch nie gesessen. Grauenhaft."

Positiv: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Negativ: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Negativ: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."

Positiv: "Sehr angenehme und bemühte Crew - wirklich super!"
Negativ: "1 Deutscher Film im Angebot"

Positiv: "Freundliche FB, aber unerfahren"
Negativ: "2,5 Stunden Verspätung. Crew lässt anytime die Eco Pate in die Business. Nach unseren Jacken durften wir bei Landung suchen. Es gab kein Feuchttuch beim Start. Catering war ungenießbar. Es gab zum Salat Nicoles (ohne Thunfisch und Ei) noch nicht einmal Brot. Meine eigentliche Auswahl war bereits ausverkauft. Nur ein Film auf Deutsch!"

Positiv: "Super quiet and comfortable flight, dedicated service, punctuality."
Negativ: "I liked it all."

Positiv: "Enge, unbequeme Sitze"

Positiv: "Full Flat Sitze, viel Platz bei Einzelsitzen, freundliches und aufmerksames Personal."

Positiv: "The service, the comfort of the plane. Great communication about turbulence."

Positiv: "Food on this flight was delicious."
Negativ: "WiFi didn't work."

Positiv: "problemloser, schneller check in und schnelles boarding. Ruhiger Flug - überpünktlich..."

Positiv: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Negativ: "Seats. Very uncomfortable"

Positiv: "Flug hatte 30 min Verspätung aber das kann passieren . Pilot hat sehr niedliches deutsch gesprochen und sich sehr nett entschuldigt . Habe daher Zug verpasst nach hamburg und damit Abend Termin . Hatte am service Gate gefragt , ob ich direkt auf den Flug nach hamburg tauschen kann - es gab freie Plätze und ich hätte einen für 622 Euro kaufen können. Warum muss das anders sein als beim Zug ? Fliegen ist wie Zug fahren . Ich habe auch mein Ticket (79 Euro ) mit der dB für eine Bearbeitungsgebühr von 19 Euro tauschen können .. und die was nicht schuld und hat einen schlechten Ruf ;) gerne flexibler werden wenn Flexibilität von Passagieren erwartet wird . Danke , dass sie das ausrichten .. viele Grüße"

Positiv: "the food given under gluten free food was amazing on FinnAir"

Negativ: "Wenig essen wenig platz wenig alkohol an board ...."

Positiv: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Negativ: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."

Negativ: "Late boarding, late taking off, late landing, and then there was no gate crew to at least get us off the plane."

Negativ: "See above"

Positiv: "No frills but efficient"
Negativ: "Food choice limited"

Positiv: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Negativ: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."

Positiv: "We had a very reasonable fare that included two meals a glass of wine and movies. We weren't expecting any thing more than a plane ride. Thank you FinnAir."

Positiv: "The seat back video screen"
Negativ: "not enough room...to tight. I'm a smaller person and it was too cramped. The food was inedible."

Negativ: "Huge lines at the airport for check in and drop off of lugagges. Apparently finnair hasn't heard yet of automatic check in and drop off. After that long wait for boarding and flight delayed. Very little information."

Negativ: "They left my baggage behind!!"

Positiv: "the flight wasn't full and I had the front row"
Negativ: "i had the front row on an airplane but there was no first class:("

Negativ: "There is no wi-fi There is no possibility to charge your mobile"

Positiv: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Negativ: "Distance between the seats are short and seats are somehow uncomfortable."

Positiv: "Seats larger and more comfortablethan 3xpected."
Negativ: "Food and drink overpriced."

Positiv: "Flight attendants were courteous and efficient, boarding flowed smoothly."
Negativ: "Customers should be able to indicate their food preference before the flight, i.e. chicken, beef, vegetarian, etc., instead of taking pot luck or paying more than $12 for the option of selecting beforehand. In addition, there is a great deal of waste in giving everyone sugar, salt, creamer, etc. I know it's more efficient for the flight attendants, but I hate to see so much waste."

Positiv: "My stay in the air was approximately about an hour from stockholm to Helsinki. They smiled me and gave comfortable service as always . Thanks"
Negativ: "It may be not about flying process but airport environment or service. ARN airport was a bit cold even inside of the building . The WiFi was offered only limited time , which was very shorter than I expected but overall status with cosy mood made me as if I were at home . On the other hand , the finnair check in counter had only two , one of which was business and the other was economy it took about 40mins to send my luggage and check in ."

Negativ: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Positiv: "Good aircraft, good service, on time, eventless"
Negativ: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "Flight was delayed"

Positiv: "The crew was excellent and surprisingly the seats were comfortable."
Negativ: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Positiv: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Positiv: "Great crews, excellent customer service"

Negativ: "We had a short delay"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Not being charged for my first bag of luggage"
Negativ: "Nothing"

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "Tight seat, was moved out of exit row because of my age"
Negativ: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Positiv: "Amazing crews!"
Negativ: "N/A"

Positiv: "The new movies selection, food was very good, staff more friendly than previous flights"
Negativ: "Boarding always a problem on MEA we have to wait too long in the queue"

Positiv: "The crew was friendly!"
Negativ: "Once again no vegetarian options."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "Better in flight entertainment"

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Negativ: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Positiv: "Didn’t like the sandwich offered"

Negativ: "Verspätung"

Negativ: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Negativ: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Positiv: "Just a routine flight but done with perfect execution."
Negativ: "Nothing."

Positiv: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Negativ: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "That I was able to sleep a bit on the flight - and that we gained an hour."
Negativ: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Negativ: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Negativ: "Plane left more than 40 minutes late with no explanation or apology."

Negativ: "No offer of snack with no egg in it."

Positiv: "Food and service was good and price was acceptable"
Negativ: "Very long route"

Negativ: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Positiv: "The plane arrived in New York smoothly"
Negativ: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Positiv: "Only the cabin crew was good."
Negativ: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Negativ: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Positiv: "Der Flug ist wegen Schlechtwetter abgesagt worden. Dagegen kann man nichts sagen. Aber...."
Negativ: "Das wir zum umbuchen über zwei Stunden in einer Schlange stehen müssten war eine Zumutung."

Positiv: "Pünktlich, sehr unkompliziertes Boarding, nettes Personal. Ich bin mehr als bespannte am Zielort angekommen. Gerne wieder."
Negativ: "Das Essen war eher mäßig, aber dass es überhaupt etwas zu essen gab auf einem Flug von unter einer Stunde fand ich sehr positiv, wenn auch nicht unbedingt nötig."